Managing client relationships isn’t just a job, it’s a lifestyle choice!

Three Q Recruitment are now searching for an experienced Client Care Manager for one of Ireland’s largest home care companies.

Reporting to The Operations Manager your duties will include:                                  

  • Ensuring that the highest quality of care is delivered to clients; 
  • Assisting with client and staffing issues,;
  • Mentor, coach and lead a team of carers;
  • Ensure internal policies and procedures are adhered to;
  • Be  compliant with internal operational audit procedure;
  • Development and maintenance of key client relationships;
  • Development and implementation area marketing plans;
  • Prepare and present status reports and presentations as needed;
  • Manage area billing and accounts receivable;
  • Carry out Client and Caregiver regular assessments;
  • Assisting with caregiver recruitment and scheduling where required;
  • communicating client and caregiver concerns or problems with directors or other staff members as appropriate;
  • Ensuring all shifts are covered and adequate relief care available;
  • Ensure daily meetings with coordinators take place;
  • ad hoc duties as required;

 
Candidate Requirements

  • Interested applicants should have a relevant health/social care or nursing background and must have care of the elderly experience and staff management experience;
  • Applicants will be pro-active individuals with strong communication, negotiation, creativity, problem solving and decision-making skills, with the ability to work in a dynamic and challenging environment;
  • Have excellent relationship building skills;
  • Demonstrate proven negotiation experience and influencing skills;
  • The successful candidate will be capable of working independently and have the ability to work under pressure;
  • Have demonstrated good commercial and business acumen;
  • Understanding of clinical systems implementation methodologies, process reengineering and change management;
  • A 40% – 60% travel requirement

This vacancy is being advertised by Three Q Recruitment – an award-winning specialist recruitment and employment agency operating in three distinct divisions – medical healthcare, catering hospitality and professional services. For more details on us and the full range of our current vacancies visit www.3qrecruitment.ie

Article source: http://www.irishjobs.ie/JobDesc.aspx?Id=6857223