Are you an avid fan of new technology? Do you want to work for a world leader? If so then read on..!
German speaking Technical Support wizards required to work for this world famous organisation!
This role would be suited to those with a keen interest in IT and a flare for customer service
Location: Cork, Ireland
- Taking ownership of and logging all calls onto the organizations database.
- Maintaining a professional approach towards all customers showing empathy at all times
- Following procedures set in place to resolve any customers issues which may arise
- Trouble shooting issues with Clients with a knowledgeable approach
- Escalating all serious issues to team leaders
- Ensuring that you are available to assist Clients at all times
- Working with management to highlight any new or ongoing issues and providing feedback
- Communicate with all team members positively always representing the brand in the best light
- Fluent GERMAN and English
- Strong and enthusiastic communicator
- Passion for first class customer service
- Previous call centre experience
- High stress tolerance
Salary: €23,000, Health Insurance, Life Assurance, Pension Plan, Staff Discounts, Full Relocation Package if required.
All interested Candidates should apply through the link provided for the attention of Sharron Scott at Osborne Recruitment. Candidates are welcome to call Sharron on 01 6384400 for more information.
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Osborne Recruitment provides professional talent sourcing services to employers of all sizes in Ireland, Australia and internationally. Established in 1996, Osborne Recruitment offers market intelligence, support and guidance to clients and jobseekers. Osborne Recruitment specializes in Accounting Financial Services, Temps Office Support, Sales, Legal, Education, Management, Engineering, Construction and Trades. Osborne Recruitment are winners of the 2011 NRF National Recruitment Federation Best In Practice Office Services award and 2011 NRF Cert RP Winner award.
Article source: http://www.irishjobs.ie/JobDesc.aspx?Id=6812924